GreySkies seamlessly integrates all your systems

Future-Proof Service Assurance Platform

Delivering Universal AIOps Service Assurance Solutions For Tomorrow’s Networks

The AI-Driven Service Assurance Platform of Tomorrow

Collect and Standardize

Our platform collects data from all domains and technologies, including KPIs, telemetry, logs, configurations, xDR (CDR, EDR, IPDR) and customer insights. By enriching and standardizing this data with inventory metadata and quality checks, it transforms raw inputs into actionable insights. This unified approach provides clarity, empowers informed decisions, improves efficiency and ensures exceptional service quality.

Observability & Alerting

End-to-end service visibility turns observability into a powerful narrative of network performance and customer experience. By correlating data across network, service, customer and business dimensions, operators gain actionable insights that drive rapid issue resolution and proactive service management. With enriched and structured data at its core, this approach empowers operators to maintain exceptional service quality while enhancing the customer journey.

Analytics & Automation

AI-driven analytics unlock advanced capabilities from anomaly detection to root cause analysis. Automation enables proactive remediation through self-healing workflows, ensuring minimal service disruptions and improved efficiency. With Generative AI, NOCs and SOCs automate repetitive tasks, enhance anomaly detection and focus on critical problem-solving, delivering superior service quality and operational resilience.

Platform Capabilities

Intelligent Correlation Workflow

Correlate diverse events from machine learning detections, rule-based triggers and alarms into actionable insights.

Streamline incident handling with lifecycle management states, reducing noise and enhancing operational focus.

Accelerate root cause analysis to proactively resolve issues and ensure seamless service delivery.

Advanced Complex Analytics

Leverage advanced AI capabilities to unlock the full potential of data and drive actionable insights.

Simplify the MLOps workflow with seamless access to the data lake and easy design, deployment and management of AI use cases.

Enhance operational efficiency by transforming raw data into actionable intelligence, powering automation, visualization and reporting.

Real Time Anomaly Detection

Scale anomaly detection efficiently with algorithms designed to meet the demands of telecom service providers.

Process thousands of data streams in real time using highly efficient algorithms optimized for large-scale operations.

Adapt seamlessly to growing requirements with a scalable infrastructure built for flexibility and reliability.

Network Automation

Incorporate scalable and flexible automation workflows that adapt to diverse operational needs.

Complement data collection and analytics by enabling efficient process automation for telecom operators.

Push remediation actions seamlessly to network elements directly or indirectly (through NMS) to enhance reliability.

Synthetic Testing

Provide out-of-the-box synthetic tests such as TWAMP, Ping, DNS and URL testing for immediate deployment.

Support flexible, programmable testing modules for custom tests like video and complex workflow scenarios.

Ensure scalability and adaptability to simulate real-world conditions and validate network performance effectively.

Configuration Management

Manage, audit, and secure network configurations with real-time visibility, multi-vendor support and compliance with industry standards.

Enable archiving and auditing through scheduled or on-demand backups, configuration difference detection and service-specific validation.

Improve network reliability and efficiency by addressing critical needs with streamlined management and auditing workflows.

NetFlow

Support millions of flows per minute with a highly scalable solution compatible with NetFlow v5, v9, v10, IPFIX, JFlow and CFlowd.

Combine NetFlow data with telemetry, probes and customer metrics to enrich network visibility.

Deliver comprehensive insights through seamless integration with the GreySkies Service Assurance platform.

Massive Data Ingestion

Ingest and analyze massive network data and subscriber transaction records, including xDR (CDRs, EDRs or IPDRs) on a near real-time basis.

Deliver insights into subscriber behavior through analytics on applications, videos, devices, technologies and locations.

Empower operators to enhance service quality and improve customer satisfaction with informed, data-driven decisions.

Service Assurance Questions? Just ask!

We would love to show you a demo of how we can help your company!

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